Flexton focuses on providing knowledge intensive support solutions that can be delivered remotely. We provide high quality, scalable and cost effective solution for outsourcing the technical and IT help desk functions.
IT integration and optimization can help increase business efficiency and improve profit margins. But in a tightly integrated, highly optimized IT environment, a component outage can be amplified as it ripples across your business.With Flexton on your team, you can simplify your technical support strategy and experience increased IT environment availability.
We can help simplify your technical support strategy through services for Flexton and non- Flexton equipment, enhanced service levels and managed support options. We can even become the technical support organization for products that you manufacture and sell. Flexton Technical Support Services can help increase the productivity of your company.
Flexton Technical Support Services (TSS) can help you maintain higher availability and IT performance with integrated maintenance and technical support for multivendor hardware and software solutions. Our comprehensive portfolio of services is designed to help you resolve problems more quickly—or even prevent problems before they occur—and to protect your IT environment during both warranty and post-warranty periods. Whether you want to upgrade your service for in-warranty machines or extend your post-warranty technical support coverage, we offer highly skilled technicians who can provide around-the-clock remote or onsite support with a single point of contact. Our services are backed up by an extensive parts network and service-level options designed to be flexible enough to meet your specific business needs.