Job TITLE: Integration Engineer

Location: Sunnyvale, CA

Term: Contract

Skill: --

Experience: 4+ Years

Education: Job Description: o Understand nuances supplier and item setup process and educate suppliers on process, requirements and timelines for on-boarding process. o Understand business flows, tools, trouble shoot and support supplier issues using tools. o Run regular liaison meetings between suppliers and business to review overall operational metrics. o Good organizational skills and ongoing management of supplier issues, queries and operational issues. o Coordination of issue resolution across business, production support, business support analyst and functional teams in the context of specific issues. o Identify trends to figure out hotspots for effort and support cost drivers – work with PM and Engineering to build features and tools to increase efficiency. o Process improvements to reduce ongoing support costs. o Institute and monitor support case resolution metrics and drive efficiencies. o Identify systematic issues that need fixes across systems until hand off to production support/Engineering/Product teams via backlog for implementation. o Work with internal teams to set up appropriate systems, code promotions into production to help Suppliers can go live. o Ability to manage Supplier expectations. o Understanding of integration interfaces, lower level systems at UI/debugging level to be able to bring on new Suppliers. o Help to integrate partners to infrastructure. o Basic knowledge in Java, web services and database. Minimum Qualifications o Bachelor's Degree and 4 years experience o Prior experience in techno functional role