Job TITLE: Partner Solution Architect

Location: Santa Clara, CA

Term: Full Time

Skill: • Support implementation partners with technology documentation, training, troubleshooting needs • Support Partner Sales organization for their needs of technology material, sales presentations at prospects along side of partners • Help create RFP and RFI responses • Liaison with Engineering teams • Oversee partner execution at client sites • Actively engage in implementations at customer venues • Coordinate and collaborate with development team to remain current on code and technology • Actively engage with engineering and product management groups providing feedback about implementations, to further simplify and improve the experience • Drive for success across teams and customers • Help write customer success stories • Track, analyze and communicate key implementation metrics • Documentation of issues, resolutions and processes

Experience: • 9+ years of total industry experience • 5+ years of solution architecture, implementation experience • 2+ years of project management, program management experience at client location • Strong presentation and communication skills • Experience developing mobile application, backend services • Experience with software version control systems, issue management systems • Experience working with technologies like Ruby on Rails, BIG Data, AWS • Ability to lead multiple parallel initiatives with implementation partners and drive to completion • Ability to travel at various client sites across the US, occasionally international. Travel is a must part of the job

Education: NA